shipping policies

Shipping Policy

Processing Time
All orders placed through our store are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In case of significant delays, we will notify you via email.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times:

International Shipping
We currently ship worldwide. International shipping rates and delivery times vary based on destination and customs processing times.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to be updated.

Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Orders
We are not liable for products damaged or lost during shipping. If you received a damaged order, please contact the shipment carrier or our support team to file a claim.

Contact Information
For any questions or concerns about your order, please contact us at:
📧 Email: soukainahajji3711@gmail.com
📞 Phone: +212 701267533
🌐 Website: www.evergreenbeauty.store